• Returning Staff to the Office: Tips for Medicaid Leadership

    15 days ago - By Center for Health Care Strategies

    At the onset of the pandemic, Medicaid programs, like many businesses and organizations, swiftly shifted their staff to remote work. In the early months, Medicaid programs were tasked with securing emergency authorizations from the Centers for Medicare & Medicaid Services and supporting statewide emergency response efforts, while also maintaining essential operations. Medicaid leaders had to innovate to support their teams, maintain communication with staff working from home, and bolster organizational morale in a virtual workplace. There's no shortage of creative outcomes for maintaining...
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