• Small healthcare practices should be wary of letting the patient experience slip amid staffing shortages

    16 days ago - By MedCity News

    Healthcare staffing shortages are leading to negative patient experiences, which is especially troublesome for small healthcare practices that often use good patient experiences to differentiate themselves from competitors, according to a new report. To address this trend, healthcare clinics should regularly meet to assess the patient experience at their practice as well as staff pain points that can be alleviated through automation technology.
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